Отзиви за OPENLANE Europe

Общо: 47 отзива от 27/03/2025

Автентични отзиви

Тъй като вашето доверие е от съществено значение, всички отзиви преминават през строга процедура за контрол, от тяхното събиране до модерирането и публикуването им, за да се гарантира максимална надеждност. Научете повече

Добавете към предпочитаните си източници

3.4

На база на 19 отзива от последните 12 месеца

5

51%
4

13%
3

9%
2

11%
1

17%

1 ★

2 ★

3 ★

4 ★

5 ★

Обобщение на отзивите

При Openlane някои клиенти описват процеса по покупка и доставка като ясен и коректен, а колите пристигат готови за вземане след няколко дни. Други обаче споделят за дълго чакане, трудна комуникация и малко описание на щетите и проблемите по автомобилите.

В отзивите се повтарят и забележки за бавна транспортна услуга, забавена проверка на плащането и липса на обратна връзка след превода. Един клиент отбелязва и искане за фактури след приключване на сделката, а друг споменава липса на яснота за колите.

Това обобщение е създадено от ИИ

Благодарим ви за обратната връзка!

Полезно?

1 ★

2 ★

3 ★

4 ★

5 ★

V. I.
3.04.2025 г.
Потвърден отзив
Събран и потвърден от Verified Reviews
We ordered two cars, in the photos one was with a spare tire in the trunk, a fire extinguisher at the passenger's feet. The other car had a half-full tank and battery, when the two cars arrived - the first one did not have the spare tire and the fire extinguisher, the second one was missing fuel and it was obvious from the photos I sent to the claims department that the battery had been replaced. They did not want to acknowledge my claim. When I filed a claim, I was told that there was no way to file a claim for these things.
Опит от: 26.03.2025 г.
Отговор от OPENLANE Europe

Hello, Thank you for sharing your experience with us. We are sorry that the cars you received did not meet your expectations and we understand your dissatisfaction. Your feedback is important to us and we will pass it on to the relevant team for investigation. We appreciate your patience and understand that such cases can be frustrating. Best regards, The OPENLANE Team
N. K.
27.03.2025 г.
Потвърден отзив
Събран и потвърден от Verified Reviews
I'm very satisfied with my work with openlane. Would be greatful if you add a video of the working engine. This will be very helpful to make our decision on buying a car.
Опит от: 26.03.2025 г.
Отговор от OPENLANE Europe

Hello! Thank you for sharing your positive experience with OPENLANE. We are glad that you are satisfied with our work! Your suggestion for a video of the engine running is important to us and we will take it into account for future improvements. Thank you again and have a successful day! Regards, the OPENLANE team.
Y. T.
27.03.2025 г.
Потвърден отзив
Събран и потвърден от Verified Reviews
Good cars, good prices. Fast service.
Опит от: 26.03.2025 г.
Отговор от OPENLANE Europe

Hello! Thank you for your positive feedback. We are glad that you are satisfied with our cars, good prices and fast service. Your satisfaction is a priority for us and your feedback is important. We look forward to serving you again! Kind regards, OPENLANE Europe team
E. D.
27.03.2025 г.
Потвърден отзив
Събран и потвърден от Verified Reviews
Perfect
Опит от: 26.03.2025 г.
Отговор от OPENLANE Europe

Hello! Thank you for sharing your opinion with us. We are glad that you are satisfied with our services and appreciate the efforts we make. Your satisfaction is our priority and we value your feedback. Best regards, The OPENLANE Team
K. C.
27.03.2025 г.
Потвърден отзив
Събран и потвърден от Verified Reviews
Everything was OK
Опит от: 26.03.2025 г.
Отговор от OPENLANE Europe

Hello! Thank you for taking the time to share your opinion. We are glad that everything was fine with your experience and we appreciate your positive feedback. Your comments are important to us and will help us continue to improve our services. Best regards!
E. D.
27.03.2025 г.
Потвърден отзив
Събран и потвърден от Verified Reviews
Perfect
Опит от: 26.03.2025 г.
Отговор от OPENLANE Europe

Hello! Thank you for sharing your opinion with us. We are glad that you are satisfied with our services and appreciate the efforts we make. Your satisfaction is our priority and we value your feedback. Best regards, The OPENLANE Team
E. H.
27.03.2025 г.
Потвърден отзив
Събран и потвърден от Verified Reviews
Verry good!
Опит от: 26.03.2025 г.
Отговор от OPENLANE Europe

Hello! Thank you for your wonderful rating and review! We are glad that you are satisfied with our services. Your positive opinion is very important to us and motivates us to continue developing. If you have any additional comments or ideas, do not hesitate to share them with us. Best regards, The OPENLANE Europe Team